delivery information

ian west studio dispatches from south africa and delivers to most countries outside of south africa. 
orders are charged a flat rate of R180 for dhl.

duty and taxes

your order may incur duties and taxes which are applied by customs in the country where delivery is placed.

the responsibility for any custom duties, foreign taxes or other fees which may be imposed rest with the customer.

should the customer refuse to pay duties and taxes held on an order applied by customs the responsibility lies with the customer to arrange for the order to be returned to ian west in order to receive a refund.

refunds will only be issued once return orders have been received.

please contact your local customs or dhl office for more information regarding taxes and duties payable in your region.

shipping time

all orders placed during weekdays will take approximately 4 - 5 business days. orders placed on a weekend or south african public holidays will be processed 4 - 5 days from the next business day. 

once dispatched expect delivery within 2-5 days.

we do not ship to

countries we currently cannot ship to are:

  • afghanistan
  • cote d’ivoire
  • congo
  • eritrea
  • north korea
  • iran
  • iraq
  • lebanon
  • liberia
  • rwanda
  • sierra leone
  • sudan
  • somalia
  • turkmenistan
  • libya
  • angola